PERSONAL SERVICE

We recognise that you require personal service that is tailored to meet your specific needs. Our staff are trained to listen and pay attention to your requirements.

HOME FINDER SERVICE

We will allocate a member of our staff to proactively source suitable properties for you to view. We will hand delivering leaflets or letters on your behalf in the roads that you are most interested in and can accompany you around your favourite areas identifying suitable properties for you to buy.

EXPOSURE TO THE LONDON MARKET

We are members of the Guild of Professional Estate Agents and have a property showroom in Mayfair where we display our client’s properties. We are also part of a nationwide network of independently owned estate agents covering much of the country.

FREE MARKETING ADVICE

We will visit you at your convenience to provide you with thoroughly researched accurate marketing advice to ensure that should you decide to market your property we will achieve the highest price to the best buyer in the most efficient way.

IMMEDIATE VIEWINGS

Once we receive your instructions to act for you we have a policy of ensuring that we speak to every buyer that we have registered within twenty four hours about your property in order to generate early interest and competition between buyers. We email and post out your property details to ensure that we do not miss any opportunities.

VIEWING FEEDBACK

After every viewing that we conduct on your behalf we will give you detailed feedback on the viewer’s comments. We actively encourage our buyers to make offers to open the dialogue on their perceived value of the property.

SELLER UPDATES

We ensure that we have a meaningful conversation with each of our clients weekly to offer a full update on the previous week’s activity and general market conditions. We ensure that our updates are based around fact and use statistics provided by our internet partners to keep you fully informed.

ELECTRONIC MAILING

We will send the details of your property electronically with a covering letter to every new buyer immediately they register with one of our offices. We follow up every new buyer enquiry with a phone call within twenty four hours to arrange viewings.

INTERNET MARKETING

Our clients properties are exposed to a national and international audience through the country’s leading property websites;

www.primelocation.co.uk

www.rightmove.co.uk

www.findaproperty.co.uk

www.propertyplatform.co.uk

www.moveto.co.uk

BUYER CONTACT

We speak to every buyer that we have registered at least once a week to ensure that we are completely up to date with their requirements and we encourage buyers to view and make offers.

STAFF TRAINING

All our staff attend compulsory training to ensure that they are completely compliant. None of our staff carry out activities that they are not internally licenced to do so.

REFUND OF MARKETING COSTS

Some estate agents charge marketing costs. If you have incurred upfront marketing costs through another estate agent we will refund these to you if you sell through us (subject to conditions).

To discuss any of these services or to arrange a free marketing appraisal of your property please telephone us or call into your local Helas Wolf branch, or why not contact us through our website.